Archive for September, 2013

It’s essential to arrive on time–or early!

Posted in Balance, Customer service, Leadership, Management, Planning, Self-management, Teamwork, Time management, Time management/Self-management on September 16, 2013 by Chuc Barnes

bu009455

Clients keep telling me how much frustration they have with other people who arrive late. They tell me they believe arriving late a sign of disrespect.

You have a right to your own view. And, yes there are a lot of obstacles that get in the way today of arriving on time.

Now think about a job interview. If the candidate you are scheduled to talk with shows up late, would their tardiness be something you’d consider? And suppose you want to purchase new insurance and the agent who says they will talk with you comes late, will that have an effect on your decision?

Now think how you feel when you are at the airport waiting at the gate so you can board your flight. It is time for the plane to board and suddenly, the gate agent tells you that your flight won’t even arrive for another hour. Do you now feel like the airline really cares about you and your schedule?

Entertainers and athletes know how important it is to arrive AHEAD of time. In fact, they say, “If you just show up on time, you are late.”

Suggestion: Whenever you make an appointment, determine not just when you need to arrive, but – more importantly – when you need to LEAVE so you can arrive on time. When you determine the time you need to leave, you’ll anticipate the probable obstacles – in advance. That will help.

Do you have an opinion? If so, please say so here.