Archive for November, 2014

Why don’t people listen today?

Posted in Balance, Customer service, Leadership, Management, Organize, Planning, Presenting, Self-management, Stress, Teamwork, Time management, Time management/Self-management on November 29, 2014 by Chuc Barnes

Listening

Can you remember when your mother spoke to you and said, “Listen to me.” Perhaps your mother even said, “Look at me when I’m talking to you.”

Your mom was not just teaching you a skill to use with her. She was teaching you a crucial skill to help you save time when dealing with other people too.

Karen Anderson is a friend of mine and a mom. She also is a teacher, speaker, and consultant. Karen constantly tells her students and clients that “good leaders LISTEN.”

I agree with Karen–and I agree with your mom. Good leaders listen!

Simply try to imagine how can you effectively lead a group in a meeting or any endeavor if you’re not listening to them and paying attention, not just to their words, but also to their body language?

As a former Marine, I can tell you first hand that a good leader, whether in battle or not, is constantly watching his or her team in order to “listen” to what’s going on. And when in battle, leaders and team members use signals so they can communicate without the enemy knowing what you’re saying.

This also is true in sports. When playing basketball or baseball, isn’t it true that players on a team receive messages from their coach from signals (a method of communicating and LISTENING) in the middle of a game?

OK, forget battle and sports for a moment. Think about yourself. Are you a good listener? Do you pay attention to what other people are thinking and saying?

Do you listen to what your customers are saying?

What about your friends? Do you actually listen to them?

And what about today’s politicians. Do they listen? If so, why do they have such low favorability ratings?

Realize that young people “listen” differently than you do. They communicate with friends by sending messages on Facebook, Twitter and other social media. (Text messages are enormously popular.) They therefore “listen” to words and they look at photos and videos. Thus, they don’t use much body language.

I’m writing this post right now to remind you, as the leader and self-manager that you are, that LISTENING is a crucial skill — a time-saving skill that too many people are overlooking today.

Do you agree with what I’m saying about listening being a time-saver? If you do, great! If you don’t, that’s OK. Either way, I’d like to “listen” to your opinion so please jot your comments here.

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